DPRO PHARMA
Terms and Conditions
1. INTRODUCTION
Welcome to our pharmaceutical communication platform (“Application”). This Application is designed to facilitate direct interaction between licensed pharmacies and pharmaceutical companies, eliminating the need for field sales representatives (“Pharmacy Line”).
By using this Application, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you must not use the Application.
2. Definitions
- Pharmacy: A licensed retail pharmaceutical outlet.
- Pharmaceutical Company / Scientific Office: A licensed entity authorized to market and promote pharmaceutical products.
- Warehouse (Madhkar): A licensed drug distributor legally authorized to fulfill pharmacy orders.
- Supervisor: A sales manager assigned to oversee communication with specific regional pharmacies.
3. Scope of Use
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This Application provides the following services:
- Display of pharmaceutical items and scientific materials by pharmaceutical companies.
- Direct messaging and negotiation between pharmacies and supervisors.
- Advanced search by generic name, trade name, company, or barcode.
- Submission of orders to warehouses.
- Notifications about new offers and order statuses.
4. Account Registration
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All users must register with accurate, current, and complete information:
- Pharmacies must be licensed and verified before accessing the app.
- Pharmaceutical companies must verify their scientific office status.
- Supervisors must be officially assigned by their company.
Users are responsible for maintaining the confidentiality of their accounts and passwords.
5. Permitted Us
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You agree to use the Application only for its intended pharmaceutical business purposes. You may not:
- Misrepresent your identity or organization.
- Use the app for unlawful, fraudulent, or misleading activity.
- Attempt unauthorized access to other accounts or data.
- Share promotional content unrelated to pharmaceutical commerce.
6. Orders and Transactions
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- All transactions are limited to pharmacies and warehouses.
- The Application is not a direct sales platform; it only facilitates communication.
- Pharmaceutical companies cannot sell directly via the platform.
- Orders are sent electronically to selected warehouses.
7. Data and Privacy
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- User data is collected and processed in accordance with our [Privacy Policy].
- We may use anonymized data for market insights and performance analytics.
- You consent to receive notifications relevant to your profile and operations.
8. Intellectual Property
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All content, logos, and software in the Application are the property of the platform or its licensors. You may not copy, reproduce, or distribute content without prior written consent.
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9. ermination
We reserve the right to suspend or terminate accounts in case of:
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- Violation of these terms
- Fraudulent or harmful behavior
- Legal or regulatory breach
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9. ermination
We reserve the right to suspend or terminate accounts in case of:
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- Violation of these terms
- Fraudulent or harmful behavior
- Legal or regulatory breach
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10. Disclaimers
- We are not responsible for the accuracy of data provided by third parties (pharmacies, companies, or warehouses).
- We do not guarantee availability or pricing of any items.
- The platform does not replace legal or medical advice.
11. Governing Law
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These Terms shall be governed and construed in accordance with the laws of the Republic of Iraq. Any disputes shall be settled in competent Iraqi courts.
12. Contact
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For questions or concerns regarding these Terms, please contact us at:
support@dpropharma.com